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Client Portal Get Started
HELP ARTICLE • Updated 8 October 2026

Getting started with Security & Compliance

Security & Compliance is a section of the client portal. It watches your servers, your Cloud Office and your cloud accounts, and turns what it sees into alerts, hardening scores, vulnerability lists and evidence for twelve compliance frameworks.

Where to find itThe screensWhere the data comes fromWhat the screens never pretend
PART 01

Where to find it

Sign in to the client portal and choose Security & Compliance in the header. The same sign-in opens Cloud Office and your servers, so there is no second account to manage.

Owners and administrators of your organisation see the security screens. Billing contacts and members do not. Owners and administrators can also add or remove servers and connect cloud accounts.

Every organisation kept apartEvery request the portal makes runs under accounts that can only read your organisation's data. Isolation is enforced by the monitoring service itself, not by a filter on a shared view, so another customer's events cannot appear on your screens.
PART 02

The screens

ScreenWhat it answers
OverviewHow are we doing right now? Alerts by severity, failed sign-ins, attacking addresses, open vulnerabilities, your NIS2 score and the live alert stream.
Threat mapWhere do attacks come from? Countries and source addresses over the last day, replayable on a timeline.
TopologyWhat does our estate look like? Zones, machines, what each exposes to the internet, its hardening score, and which machine is under attack.
FleetWhich servers are monitored, and are they all reporting? Add servers with one command.
Cloud resourcesWhich cloud accounts and SaaS services are connected, and are their audit logs arriving?
EventsWhat exactly happened? Every event, searchable and filterable by source, host, severity, framework and MITRE ATT&CK tactic.
ComplianceWhere do we stand against NIS2, DORA, ISO/IEC 27001 and nine more frameworks, control by control?
VulnerabilitiesWhich packages have known vulnerabilities, and how hardened is each machine against its CIS benchmark?
ReportsWhat do we hand to management, the auditor or the regulator?
Audit trailWho in our organisation did what in the portal.

The time range in the header (1 hour, 24 hours, 7 days, 30 days) applies to every screen. The search box in the header searches events: an address, a user, a host or a rule.

PART 03

Where the data comes from

01

Servers

A small sensor on each server sends security events, its package inventory and its hardening checks. See Adding servers.

02

Cloud accounts and SaaS

Read-only access to their audit logs. See Connecting cloud accounts.

03

Cloud Office

Sign-ins, two-factor, device passwords, sharing, administration and everyday activity are reported automatically. Message bodies and file contents never are.

04

Organisational records

Policies, backups, suppliers and training cannot be seen in logs. They show as "No data" until you record them, never as passed.

PART 04

What the screens never pretend

  • A number that cannot be read shows —, never 0: a zero would read as "nothing happened".
  • A machine that stops reporting is shown as silent, never as healthy.
  • A period before monitoring began shows —, not a perfect score.
  • A feature that is drawn but not built yet (signed reports, an on-demand re-scan, recording a significance decision) is shown disabled and says not available yet.
KEEP READING

Related

Adding serversInstall the sensor with one command. Compliance and evidenceHow each control is scored. NIS2 explainedThe complete guide to the Directive. Incidents and the NIS2 clock24 hours, 72 hours, one month.
SUPPORT

Still stuck?

Write to us with what you tried and what you saw. A person answers, in writing, on business days.